Shipping and delivery

We at Terapia are pleased to offer a fast and reliable shipping and delivery service to all our valued customers throughout the Arab Republic of Egypt.

Unified Shipping Cost: The cost of shipping and delivery to any location within Egypt is a flat rate of only 50 Egyptian Pounds, regardless of your location or the number of products you have ordered. We believe in simplifying things for our customers, which is why we have chosen a fixed and transparent delivery fee.

Delivery Time: We work hard to ensure your orders reach you as quickly as possible. Delivery typically takes 2 to 5 business days from the date of order confirmation. This timeframe may vary slightly based on your geographical location or exceptional circumstances (such as public holidays or severe weather conditions). We will always strive to keep you updated on your order's status.

How to Track Your Order: After your order is confirmed and shipped, we will contact you and provide all necessary details, including a tracking number (if available), so you can follow your order's journey until it arrives at your doorstep.

Order Confirmation: Please ensure that all the contact and address information you provide is correct and accurate to avoid any delays in the delivery process. The delivery agent will contact you prior to delivery to coordinate with you.

Our goal is to provide a comfortable and seamless shopping experience, from the moment you browse our products until you receive them at your door.