Return and Refund Policy
At Terapia Pharmaceutical Industry Company we ensure a safe and comfortable shopping experience for you. You can return products within 14 Days of receipt, provided they are in their original condition with the packaging and invoice intact.
Return Conditions
The product must be unused and in its original condition.
There are no excluded products from the return policy.
Return Procedures
Please contact customer service to obtain return approval.
Send the product to the specified address.
Refund Method
The refund will be processed using the same payment method within 5-7 business days after receiving the returned product.
Shipping Costs
The customer bears the return shipping costs if the product is in good condition and the customer no longer wants it.
Defective or Incorrect Products
If you receive a defective or incorrect product, please contact us immediately. We will cover the shipping costs and replace the product or issue a full refund.
Contact Details
For any inquiries, please contact us via:
Phone: 00201000930730
Policy Amendments
We reserve the right to modify the return and refund policy at any time. Please review this page periodically for any updates.